Contact GB Underwriting

If you would like to contact GB for additional information, or to arrange an appointment, or for any other reason, we’d be happy to hear from you. You can contact us by email, by post, by phone, by using the handy contact form below or click here for a GBcontacts list.

  • GB Underwriting Limited
  • Little Braxted Hall
  • Little Braxted
  • Essex
  • CM8 3EU

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Complaints

It is our intention to provide an excellent service. However, we recognise that there may be occasions when you feel that this has not been achieved. If you are unhappy with any aspect of the service that you receive in respect of a Lloyd’s policy issued by GB Underwriting, please contact either your usual insurance adviser or:

GB Underwriting Ltd
Little Braxted Hall
Little Braxted
Witham
Essex
CM8 3EU

Tel: 01376 515702
Fax: 01376 515122

In the event that you remain dissatisfied and wish to make a complaint, you can do so at any time by referring the matter to the Complaints Team at Lloyd’s. The contact details are:

Complaints
Lloyd’s
Fidentia House
Walter Burke Way
Chatham Maritime
Kent

ME4 4RN

Tel: 020 7327 5693
Fax: 020 7327 5225
E-mail: Complaints@Lloyds.com

Details of Lloyd’s complaints procedures are set out in a leaflet ‘Your Complaint – How We Can Help’ available at www.lloyds.com/complaints and are also available from the above address.

If you remain dissatisfied after Lloyd’s has considered your complaint, you may refer your complaint to the Financial Ombudsman Service. The contact details are:

Financial Ombudsman Service
Exchange Tower
London
E14 9SR

Tel: 0800 023 4567 or 0300 123 9123
E-mail: complaint.info@financial-ombudsman.org.uk

The Financial Ombudsman Service is an independent service in the UK for settling disputes between consumers and businesses providing financial services. You can find more information on the Financial Ombudsman Service at www.financial-ombudsman.org.uk.

Making a complaint does not affect your right to take legal action.

Services for UK based businesses only. GB Underwriting Limited is an independent intermediary and authorised and regulated by the Financial Conduct Authority and is entered on the FCA register under reference 304281. Registered Address: 75 Springfield Road, Chelmsford, CM2 6JB All content ©2017 GB Underwriting. Site design by KURTZ